It was a pleasure dealing with you guys right from walking in the show room. Byron’s home visit/quote was excellent along with the home install. I was not home during the install therefor was not able to receive a tutorial on how to operate, however I called Byron and he explained my remote as well as advised us to watch the video on YouTube, great video, it explained everything. The speed in having my fireplace installed was extremely satisfying. I made my choice on Monday and your installers were there on Thursday! I am completely satisfied and will be calling you for future needs. Thank you.