Steve CGeorgetown, Ontario
I don’t know how you guys can improve your service! Everything was perfect from the initial sales consultation right through to the final installation. Very happy!
Dave CGeorgetown, Ontario
Very happy with the installation and product. Impressed with clean up afterward – very thorough! High standard of professionalism evident!
Sharron LGeorgetown, Ontario
The installers of our fireplace were very neat and courteous and explained the operation of all the equipment. I would recommend Appleby to friends!
Service was great! Everyone arrived at our home as promised. Installation was done in a timely manner without any surprises. Old equipment was removed and furnace area was left clean. We are warm again and looking forward to using our new AC. I would recommend Appleby!!
C MMilton, Ontario
Tech was very nice, professional and efficient. Customer service rep was also very nice and helpful.
L & M WellsGeorgetown, Ontario
We had a Valor fireplace installed in Dec 2014 in our basement. Best choice we ever made. The f/p is temp controlled and cycles on and off as needed. Kept our basement warm all winter and help keep our upstairs warm as well which meant the furnace came on less. Reduced our overall gas bill. It is beautiful as well. Our Sales Reps was efficient and helpful. Installation was quick and clean. Overall a good experience and recommend.
Thanks for the quick install & excellent work! It’s great dealing local.
Audrey JGeorgetown, Ontario
During our renovation stage we encountered some difficulty with the original fireplace chosen by our designer. Appleby was able to help us overcome our space challenge by letting us return the original fireplace and offering another smaller substitute for the same price. We were very pleased and satisfied. Thank you for your fine product and excellent service.
Michelle WGeorgetown, Ontario
Please thank the team from yesterday…we couldn’t be happier with the install and the nice finish on the outside.
Norm EGeorgetown, Ontario
We purchased our water heater from Appleby because our furnace and air conditioner were also purchased there. We are very happy with the service provided!
George N, ErinGeorgetown, Ontario
Very very courteous installers, especially the young gas fitter!
Laura KGeorgetown, Ontario
It was a pleasure to do business with you! We like to keep our business in Georgetown.
Steve MGeorgetown, Ontario
Work team was extremely pleasant and cleaned up thoroughly after each day. Sales Rep was very knowledgeable and gave suggestions/concerns for installation of the ductless unit.
Just an FYI…the Electrical Safety Authority Inspector was in today, and all is well (of course). Took maybe all of two minutes! Also, thought you might like to know that he said in picking Appleby Systems we got the very best of contractors. Of course, we already knew that 🙂
Installation could not have proceeded any better. Also, the service people removed the old gas fireplaces in the house and hauled them away!
We would like to say we were extremely happy with the work performed. At all times your staff were professional, courteous and helpful, and also did a wonderful job of cleaning up at the end of each day. We would not hesitate to recommend Appleby Systems!
The service was so good I don’t know how you can improve it!
From the very beginning I felt like a valued customer. You have knowledgeable staff who treat the customer with respect. I would rate the customer service among the BEST I have received.
Thank you for an excellent furnace replacement experience. Everything happened quickly and professionally. I would definitely use your services again. Also, thank you for the use of your space heaters!
Joan and I very much appreciated your help at a very stressful time and you should be proud of your customer service and the way you conduct your business.
Thank you for your excellent service. All of your staff are excellent! Best wishes for a Merry Christmas and all the best in 2013!
We were completely satisfied with the service from start to finish. Glad to support a local business that provides a great service.
2nd time using you and fantastic results once again!
Bruce & Gillian
We just wanted to thank you very much for the wonderful customer service. We were very impressed to receive a phone call to let us know the technician was going to be delayed. We are completely happy with the gas line repair. The Appleby staff have all been very helpful and are a credit to the company, we look forward to doing business with you again.
Everything was great. Our installers worked very late with no complaints what-so-ever, making sure everything was done properly.
Personal visit by the General Manager at job commencement was very impressive!
Lora & Kevin G
Paul, you have helped us over the phone more than once this year when most other companies would have sent someone out and billed for a service call. Your honesty and your help are very much appreciated.
First of all, thanks again to you and Byron for the amazing work you did yesterday at our home. It was so nice to just sit there after dinner, looking at the fire and enjoying the room! Great job with great attitude!
Thanks to Byron for coming by the house to give me a more complete idea on how & when to use the remote. I only expected a phone call. That type of personal service is appreciated.
Sales & service were great. Thank you!
Very efficient and on-time service!
Your installers took great care in ensuring proper fit during installation of our fireplace.
Everyone who came to our home was great. Really appreciate the cleanliness in my home. We are so glad for your outstanding service.
No improvements necessary on your service! I was pleased from the start. Very neat. Very polite. I will most definitely call you for other work. Thank you!